Incidents | PortF Incidents reported on status page for PortF https://status.portf.io/ https://d1lppblt9t2x15.cloudfront.net/logos/85d7b9d88634f13ecba5967144150307.png Incidents | PortF https://status.portf.io/ en Delay in child investee KPIs being updated https://status.portf.io/incident/896059 Fri, 15 May 2026 05:30:00 -0000 https://status.portf.io/incident/896059#82ce9abafd58ba13c08c13a23c269f6f1412cfd4025b873dd9741ff6199b7fee Resolved, and the backlog of events have been processed. Delay in child investee KPIs being updated https://status.portf.io/incident/896059 Thu, 14 May 2026 06:34:00 -0000 https://status.portf.io/incident/896059#515fb936430de3fe888ce7b702be3777d4c7136f684fdae476bbb3a3e4b2a570 We are currently processing the KPI values. Child investee KPI updates may take a little longer than expected to appear. They are being processed but we are seeing a delay of up to 1 hour. User authentication outage https://status.portf.io/incident/894731 Thu, 14 May 2026 05:00:00 -0000 https://status.portf.io/incident/894731#cf546b4f1e5dfd47b1231cb85e62ab7944d23f72eabb845f9d2fd59c48b54077 This incident is now resolved. Please reach out to your account manager for a RCA. User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 08:02:00 -0000 https://status.portf.io/incident/894731#25331a694d244780212e8cbc8228bc079620e8b0ebce19a8ed4bb5935b9c3aaf Initial investigation indicates the authentication disruption was caused by an upstream provider issue affecting our normal sign-in flow. We have mitigated the impact by migrating to a failover service. We will share a further update once normal authentication has been fully restored. User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 07:45:00 -0000 https://status.portf.io/incident/894731#6ef3c36782ea103e09b5f384329a1936b5ebf6cb0f7394e08b1ad485739c7d92 The authentication disruption has now been mitigated. We will provide a further update once normal authentication options are fully restored. User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 07:14:00 -0000 https://status.portf.io/incident/894731#beee9e773afaeb34a287e2bf96475e2e3a3da347fa8d1d50b83d21cfc71acf32 ETA 30 minutes for restoration User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 07:10:00 -0000 https://status.portf.io/incident/894731#6531cf99dce27befb02d2eab251d91a84d97b3369f6151d8bd17411432209baa We estimate to resolve this by 9am BST. User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 06:58:00 -0000 https://status.portf.io/incident/894731#76cab94c2568c37c2a447390a74718b8d32a28f23d0be47f5d4d357073064fd2 We have identified the root cause as an issue with an upstream provider and are currently working with them to resolve. User authentication outage https://status.portf.io/incident/894731 Wed, 13 May 2026 06:51:00 -0000 https://status.portf.io/incident/894731#de2a001cecd1339a6d85c86821e649867a9b41052e063f617d36a85786096ca4 User's currently will have issues signing in to PortF. Degraded performance on PortF application https://status.portf.io/incident/790929 Fri, 19 Dec 2025 15:09:00 -0000 https://status.portf.io/incident/790929#c8be11ad518bbaff507451e765964f1684414e5b07f59c8899cf1158eba2555a Resolved Degraded performance on PortF application https://status.portf.io/incident/790929 Fri, 19 Dec 2025 14:58:00 -0000 https://status.portf.io/incident/790929#2ca3a66a241da487bb0ca168c1ef1c53c38c1040251696a845da01ea67cb96ce Looking into it.